Partner Payout Terms

These Payout Terms apply to Partners of MARRYMANTRA SERVICES PRIVATE LIMITED who receive wallet credits, commissions, or withdrawals. Version accepted in KYC is stored as payoutTncVersion.

These Terms supplement the Partner Vendor Agreement. Payments from Users to Platform for bookings are governed by the Payment Policy; this document covers Partner settlements.

You must provide accurate account holder name, account number, IFSC, and account type. We may validate IFSC and create Razorpay contact/fund-account records where payout rails are enabled.

Name mismatches, invalid IFSC, or frozen accounts may delay or fail payouts. You must update bank details promptly after changes.

Commission and eligible rewards may credit your partner wallet when booking milestones (typically Advance Paid) are reached. Ledger entries may show ACCRUED until admin marks PAID / issues a commission statement.

Wallet credit is not a bank deposit and is not escrow. Balances may be adjusted for clawbacks.

Withdrawals may be disabled by configuration. When enabled: minimum withdrawal defaults to ₹100; hold days may apply (default 0); auto-approve may apply up to a threshold (default ₹10,000); larger amounts may need admin approval; flat and/or percentage fees may apply as configured in-app.

Bank must be verified before withdrawal. Processing times depend on banking rails and review queues.

Operational target: settlements related to fulfilled events are typically processed within approximately 14 business days after event fulfilment and verification, subject to holds, disputes, incomplete proofs, or compliance checks.

This timing is a service level target, not a contractual escrow release date.

Platform may reverse or claw back wallet amounts for cancellations, disputes, fraud, duplicate accruals, or chargebacks. City Manager commissions may also be reversed on cancellation or dispute.

If available balance is insufficient, Platform may recover from future accruals or invoice the Partner.

Failed transfers due to incorrect bank details, beneficiary rejection, or rail outages will be retried or returned to wallet after investigation. Repeated failures may suspend withdrawals until details are corrected.

Partners are responsible for their own GST registration, invoicing to clients where legally required, and income tax. Platform may deduct TDS where legally mandated and issue available statements.

Commission statements generated by the Platform are not automatically GST tax invoices unless expressly designated. Consult your CA for compliance. Placeholders for specific TDS rates will be updated after tax advisor input.

User payments collected via Razorpay and Partner wallet balances are Platform operational flows. Nothing in these Terms creates a trust or escrow account for Partner benefit unless a separate escrow agreement is executed.

We may update withdraw fees, hold periods, and these Terms with notice via app or website. Continued withdrawal requests after changes constitute acceptance.

Contact: support@marrymantra.in.