Partner Vendor Agreement

This Partner Vendor Agreement ("Agreement") is between MARRYMANTRA SERVICES PRIVATE LIMITED ("MarryMantra", "Platform") and the partner entity or individual completing KYC ("Partner", "you").

By accepting this Agreement in the Partner App (KYC Step A8) or continuing to use partner features, you agree to this Agreement, the Payout Terms, Payment Policy, Privacy Policy, and Referral Terms where applicable. Version accepted is stored as vendorAgreementVersion.

Partners register with partner type(s), city, business name, and contact person. Optional referring partner attribution may apply.

You must complete required KYC (Type A full or Type B lite, as assigned) including identity, business/GST where required, address proof, selfie/liveness, bank details, venue capacity declarations where relevant, scale proofs, gallery, and acceptance of payment policy (A6) and this Agreement (A8).

Admin may approve or reject KYC. You may not receive assignments or payouts until verification requirements for your role are met.

Commission + onboarding (illustrative defaults): Tent, Catering, Venue, Photography, Event Manager — typically commission-based with ~₹1,00,000 upfront onboarding class.

Subscription + token booking: Makeup, Mehndi, Pandit, Freelancer, Invitation, Tent Fabricator.

Free / special: Gift; Jewellers & Clothing — commission with free onboarding and token-booking eligibility as configured.

Exact fees and rates are as published in-app / admin config at the time of your transaction. Platform may update schedules with notice.

UPFRONT: default ₹1,00,000 (configurable). YEARLY: default ₹30,000/year. PAY_AS_GROW: no upfront payment; reduced cross-sale rate (default 7%) while recovering.

Referrer cut on onboarding fees (default 20% of upfront/yearly) and subscription monthly credit (default ₹500/mo) apply where configured. Five successful referrals may unlock one free YEARLY year where the program is enabled.

You agree to provide services consistent with wedding-industry professional standards, ethical conduct, and representations made in your profile and packages.

You must upload timeline / proof-of-work materials (including video proofs where required). Venue partners may need multiple proofs (hall, room, power backup, washroom readiness). Photography deliverables must match the package sold.

Failed, fake, or rejected proofs may lead to City Manager review, ranking impact, assignment loss, or suspension.

You may receive assignment offers to accept or reject. Certain roles may create token bookings or collect advance via platform payment links as role-gated in product.

Partner-on-behalf bookings must use accurate client name and mobile. Misleading client data is a material breach.

Cancelled partner drafts block further payment operations on that draft.

Illustrative defaults (admin-configurable): QR cross-service 10%; assisted cross-sale 10% (7% while PAY_AS_GROW recovering); onboarder bonus 0.5% on referred partner cross-sale; home-visit agent cross-sale 10%; venue default price-point commission 20%.

Accrual typically occurs when the related booking reaches Advance Paid. Wallet credit may be immediate while ledger status moves ACCRUED → admin PAID. Commission statements are not tax invoices unless expressly issued as such.

Payouts follow the separate Payout Terms (/payout-terms). Platform may claw back wallet credits for disputes, cancellations, fraud, or erroneous accruals.

Settlement timing targets (e.g., within approximately 14 business days post-event fulfilment) are operational goals subject to verification, holds, and withdraw configuration — not a guaranteed escrow release.

You may use MarryMantra marks only as authorised to indicate Platform participation. You must not misrepresent employment by MarryMantra.

You must not misuse User personal data obtained via the Platform for off-platform solicitation that circumvents Platform fees in bad faith during an active booking.

City Managers (role cityManager) perform operational duties: partner verification support, safety unlocks, token bookings, marking advance paid where authorised, and event monitoring.

CM commission (illustrative): approximately 0.5% of eligible core base, phased (e.g., 50/50), with an annual cap (default ₹10,00,000). Commissions may be REVERSED on cancellation or dispute.

CM override grounds include Fraud, No-Response, SLA Breach, Force Majeure, and Medical. Abuse of override rights is grounds for termination.

Franchise applicants provide office address, size, photos, and cooperate with CM inspection. Monthly franchise fees are config-driven and disclosed during application.

Franchise approval does not waive KYC or Partner obligations for any associated partner accounts.

Partners acting as home-visit agents may require subscription enrolment where configured, must protect User PII (including gated PII until accept), and earn cross-sale commissions per program rules.

We may suspend or terminate for KYC failure, fraud, repeated SLA/proof failures, chargeback abuse, harassment, or material breach. You may stop using the Partner App; outstanding fees, clawbacks, and confidentiality obligations survive.

Partner is solely responsible for service delivery quality, statutory licences, labour, and on-ground safety. Platform is not an insurer of event outcomes.

Partner indemnifies MarryMantra against third-party claims arising from Partner services, false KYC, or Partner breach, except to the extent caused by Platform wilful misconduct.

Platform aggregate liability to Partner for Platform defects is limited to onboarding fees paid by Partner to Platform in the prior 12 months (excluding pass-through amounts).

Laws of India; courts at Rajasthan, India. Arbitration option as in User Terms, subject to counsel confirmation.

Contact: support@marrymantra.in. MARRYMANTRA SERVICES PRIVATE LIMITED, Near Sakhala Tent House, C/o Trilok Ram Mali, Ladnun Road, Near New Sankhala Tent House, Sujangarh, Churu, Rajasthan – 331507.